Got a question? We’ve got you covered.

If you don’t see your answer below, drop us a message at help.gridironsupplyco@gmail.com

📦 SHIPPING & DELIVERY

Where do you ship from?

Orders are fulfilled and shipped from our trusted production partners in the UK, EU, or USA — depending on stock availability and your location.

We’ll always ship from the closest location possible to get your order to you quickly.

How long does delivery take?

Each order is made on demand and is usually processed and send out in 24-48 hours

• UK orders: ~2–7business days
• International orders: ~5–10 business days

Tracking is provided as soon as your order ships.

Will I be charged customs fees?

Most UK and EU orders will not incur customs charges. If your order ships from the U.S. due to stock availability, any import fees are typically minimal and may be included in your final cost.

How much is shipping?

We offer free shipping. No hidden fees

🎨 PRODUCTS & SIZING

Are your caps adjustable?

Yes — all trucker caps are one-size-fits-most with adjustable snapback closures.

Do you restock designs?

Most drops are limited edition. Once a design sells out, it may not return — so don’t sleep on the one you want.

Where are your products made?

All items are made to order using high-quality blank products and embroidery. This on-demand approach keeps waste low and quality high.

🔄 RETURNS & EXCHANGES

Can I return or exchange an item?

In the off chance your not happy with your item, We offer a 30 day return policy if your order is not up to standard, to initiate a return please email us and we will take it from there.

If there’s an issue, contact us at help.gridironsupplyco@gmail.com with your order number and a photo — we’ll make it right.

💳 PAYMENT & SECURITY

What payment methods do you accept?

We accept all major credit/debit cards, Apple Pay, PayPal, and other secure methods depending on your region.

Is checkout secure?

Yes — our website is SSL encrypted and powered by a secure checkout system to protect your information.

❓ STILL NEED HELP?

Send us a message — we’re real people behind the brand.

📧 help.gridironsupplyco@gmail.com